“Robert fixed our dryer!! He’s a genius!! He was so precise in examining everything. We are so grateful to him & you!!! Robert wiped down our laundry room floor with a wet towel to clean up any mess. He is a true professional!”

"Shamona Watty provided excellent guidance and research to assist with my fabric purchase to upholster living room furniture. She consulted with the Paint Dept to advise on colors, and was generally a pleasure to work with."

"I write to describe how wonderful Richard Ober in the windows department was. Both when he came out to the house to measure for a replacement Andersen window, and after I came and picked up that window and was installing it, he was incredibly knowledgeable, timely and reliable, kind and courteous, and helpful that was way beyond what anyone could have expected. I felt so lucky to have him working on this - which was surely to him just a small nuisance job. But he treated me with respect; like this was the most important job in the world."

“I wanted to personally thank your technician Scott Almy for his diagnosis and repair of our induction stove. He saved the day for our family who depended on it working for our daughter’s rehearsal dinner that night! Thank you to Lainie O’Brien for rush ordering the part and tracking it for us!”

"Kelly Ranstatler's response was NOT to transfer me again, but simply say that she would take care of the problem and call me back! This was a first. You have one employee who is quite exceptional and speaks well for the company."

"Dan (Albodobar) found exactly what I was looking for. We always say MHC ‘has everything.’ Added to the list of ‘everything,’ is the most patient and helpful employee imaginable."

"Kudos to Junior Anderson and Fabian Hamilton for “Owning the Last Mile”. A refrigerator customer said she appreciated so much Junior and Fabian’s “friendly and professional attitude.”